Communities Dominate Brands could be mistaken for a book which is just about the shape of things to come. And whilst it does indeed have a lot to say about the future, the really interesting thing about this book is that it is about the reality of brands and markets right now in 2005.
The fact much of what Tomi and Alan have to say is controversial and counter-intuitive to branding strategists and marketing insiders is just a measure of the seismic nature of the changes being wrought by the ‘Connected Revolution’. The world is not just changing, it has already changed and many of the axioms and practices which underpin how entire industries operate are now little more than a form of ‘phantom limb syndrome’.
This book is not just an essay about understanding how the convergence of many technologies has changed everything, it is nothing less than a survival guide which I would urge people in businesses of all sizes to read from cover to cover if they want prosper in a world in which the balance of power on so many levels has shifted in favour of the digitally empowered individual and the affinity groups they form. These communities really do dominate brands. Get used to it.