When we needed new tBBC business cards, we went to Aubergine Print - they had done beautiful, sturdy cards for Kate and Adrian at PeopleFanClub, and when Adrian told us how reasonably priced they were (£49.50 per 250 litho-printed in full colour on 350 silk art board with matte laminate as standard), we were sold.
Fast forward to last week. I sent our artwork, created by our talented designer, to Aubergine. Late Thursday night, I got email telling me that our order had been despatched. It was due to arrive on Friday, when we were having our all day session at the Phene Arms. Luckily, the Phene is no more than a 60 second walk from tBBC HQ in Chelsea, but sitting in all day, waiting for Business Post to deliver our order was not an option.
First thing Friday morning, I phoned the Business Post depot in Park Royal, from which our order had been despatched. (How did I know which one had it? Because Aubergine had helpfully included that information in their despatch confirmation email, along with the directions for how to track the order via Business Post’s website.) The line rang for ages, but eventually someone answered. I explained that no one would be around to sign for the delivery, but that as we would be just around the corner, it would be hugely helpful if the driver could call us when he was either on his way or on the doorstep. It took a couple of phone calls between the girl who answered the phone, the driver, and me, but eventually the driver agreed to ring me when he was on his way.
And he stuck to his word, calling when he was 20 minutes from tBBC HQ. Perry nipped out of our session and over the road, and was back in no time with the order. The cards are every bit as gorgeous as we could have hoped, and several attendees of our session commented on how nice they are. We are extremely pleased with Aubergine’s work, and with Business Post for finding a way to get our delivery to us as planned - so much so that I said, when we were admiring how attractively the order was packaged and presented, “These are so great - I am definitely blogging this.” After all, how better to spread the word than via the blogosphere?
Which reminds me: At least one of these companies should have a blog. I cannot be the only one who would be massively interested in reading the diaries of a Business Post deliveryman.